Preferences for Sending Word-Processed versus Handwritten Messages

Journal of Business and Technical Communication Jan 1995

Preferences for Sending Word-Processed versus Handwritten Messages

N. L. REINSCH ; RAYMOND W. BESWICK

Abstract

Workers at a Canadian industrial site read a vignette asking them to send a message to a co-worker and then rated their preferences for available message channels. We explored the respondents' preferences for either a word-processed or a handwritten message. The results indicate that (a) main effects and interactions involving hierarchical level, message length, message complexity, anticipated reaction, communication task, need for documentation, and communication across work shifts affect preferences for wordprocessed versus handwritten messages; (b) the cost control perspective can explain preferences for word-processed versus handwritten messages; and (c) scholars should distinguish between various types of written messages rather than grouping all written messages together in a single category.

Journal: Journal of Business and Technical Communication
Published: 1995-01-01
DOI: 10.1177/1050651995009001003
Open Access: Closed
Topics: affect and writing

Citation Context

Cited by in this index (1)

Shelby et al. (2003)

Writing in Noninterpersonal Settings

Journal of Business and Technical Communication

Cites in this index (2)

Roth (1993)

Education makes a difference: Results of a survey of writing on the job

Technical Communication Quarterly
SHAVER (1990)

Reliability and Validity of Measures of Attitudes toward Writing and toward Wri…

Written Communication

Also cites 36 works outside this index ↓

10.1086/268432

↗
10.1177/0893318991005002001

↗
10.1177/002194369102800402

↗
10.1177/001872679204500602

↗
10.1287/mnsc.20.4.586

↗
10.1287/mnsc.32.5.554

↗
10.2307/248682

↗
10.1177/009365092019001002

↗
10.1108/eb022643

↗
10.1016/S0020-7373(82)80054-0

↗
10.1111/j.1744-6570.1964.tb00061.x

↗
10.1111/j.1540-5915.1986.tb00223.x

↗
10.1016/0378-7206(86)90030-3

↗
10.1177/0893318991004003003

↗
10.1177/002194369403100203

↗
10.1177/002194369202900403

↗
10.2307/255243

↗
10.1145/4229.4231

↗
10.1177/002194369102800205

↗
10.1016/0148-2963(78)90026-7

↗
10.2307/256291

↗
10.1177/002194368402100307

↗
10.1177/0893318992006001001

↗
10.1145/45945.214325

↗
10.1111/j.1467-6486.1990.tb00760.x

↗
10.1177/0893318990004002002

↗
10.5465/amr.1990.4308223

↗
10.1111/j.1468-2958.1992.tb00572.x

↗
10.1177/002194368902600203

↗
Stratman, James F., and Thomas M. Duffy, eds. Management Communication Quarterly 3.4 (1990). Special issue on…

↗
10.1177/002194367701400205

↗
10.1177/0893318990004002003

↗
10.1177/009365087014005006

↗
10.1177/002194368802500305

↗
10.1177/002194369102800204

↗
10.5465/amr.1992.4279545

↗

CrossRef global citation count: 2 View in citation network →