From Online Documentation to Intuitive Interfaces: Technical Communicators Join the Design Team

Journal of Technical Writing and Communication Oct 1989

From Online Documentation to Intuitive Interfaces: Technical Communicators Join the Design Team

Mark P. Haselkorn

Abstract

As user advocate, usability tester, screen designer, and online documentation specialist, the technical communicator is now playing a role in all phases of product development, from initial design to final support. How has this expanded role come about? What kinds of decisions is the technical communicator responsible for? How must the technical communicator interact with other team members, especially in the exciting, interdisciplinary area of “external design”? This article examines the rapidly growing role for technical communicators in the computer industry as members of the external design team.

Journal: Journal of Technical Writing and Communication
Published: 1989-10-01
DOI: 10.2190/0kfn-hp46-eyx3-8vcu
Open Access: Closed
Topics: multimodality technical communication

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Also cites 2 works outside this index ↓

10.1177/154193128803200512

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Haselkorn M. P. (1988)

Text, Context, and Hypertext: Writing with and for the Computer

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