Individualized Instructional Systems Used by Xerox

Journal of Technical Writing and Communication Oct 1976

Individualized Instructional Systems Used by Xerox

Frederick C. Burgwardt

Abstract

The use of individualized instruction has been emerging as a training and development technique at Xerox over the past two years. We have accepted the challenge to: 1) identify appropriate instructional techniques; and 2) reduce costs by devising a delivery system by which programs prepared under a “single point” design/development concept can be distributed to users at various geographical locations. Individualized instruction offers unique benefits. Well received by Xerox employees, it is a viable approach to continuing education in an industrial environment. It is now used to train personnel in a broad range of job families including secretaries-clerks, technicians, and engineers and scientists.

Journal: Journal of Technical Writing and Communication
Published: 1976-10-01
DOI: 10.2190/qg7t-lu8h-dp6l-g9dn
Topics: multimodality multilingual writers

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