-
Bolter (2001)
Writing space: Computers, hypertext, and the remediation of print
-
Breuch, Lee-Ann Kastman. (2015). Users to the rescue: The role of user-generated content (UGC) in the Minneso…
-
Crosby (2013)
Minnesota health insurance exchange aims for a big ad splash
Minneapolis Star Tribune
-
Crosby (2014)
MNsure enlists Oscar nominee Adbi in enrollment push
Minneapolis Star Tribune
-
Dubinsky (2008)
When the global is local: Building a local, global community
Designing globally networked learning environments: Visionary partnerships, policies, and pedagogies
-
Giddens (1991)
Modernity and self-identity
-
Govindarajan (2012)
Reverse innovation: Create far from home, win everywhere
-
Hackos (1998)
User and task analysis for interface design
-
Halvorson (2012)
Content strategy for the web
-
Health insurance coverage in Minnesota, early results from the 2011 Minnesota health access survey. (2012). M…
-
Herrington (2005)
The global classroom project: Troublemaking and troubleshooting
Online education: Global questions, local answers
-
Hill, Ian, Courtot, Brigette, & Wilkinson, Margaret. (2013). Reaching and Enrolling the Uninsured: Early Effo…
-
Hoft (1995)
International technical communication: How to export information about high technology
-
Huckin, Thomas. (2002). Globalization and critical consciousness in technical and professional communication.…
-
The Impact of the Affordable Care Act on State and Local Public Health Systems. (2013). American Public Healt…
-
Leitz, Scott. (2014). MNsure: Building a partnership with agents and brokers. To Minnesota Association of Hea…
-
Litt (2012)
Knock knock, who's there? The imagined audience
Journal of Broadcasting & Electronic Media
↗
-
Maylath (2008)
Growing grassroots partnerships: Trans-Atlantic collaboration between American instructor…
In Journal of Business and Technical Communication
-
Meitrodt (2014)
MNsure defects were no surprise
Minneapolis Star Tribune
-
Meloncon (2013)
Current state of U.S. undergraduate degree programs in technical and professional communication
Technical Communication
-
Mousten (2008)
Intercultural collaboration in the Trans-Atlantic project: Pedagogical theories and pract…
Designing globally networked learning environments: Visionary partnerships, policies, and pedagogies
-
Olson (2013)
Sign-up navigators are helping to ease MNsure headaches
Star Tribune
-
Paretti (2008)
Communicating in global virtual teams: Managing complex activity systems
Handbook of research on virtual workplaces and the new nature of business practices
-
Paretti et al. (2007)
Technical Communication Quarterly
-
Redish (2010)
Letting go of the words: Writing web content that works
-
Rice, Rich & Lauren, Ben. (2014). Developing intercultural competence through glocal activity theory using th…
-
Richert (2014)
Management, technology failures, miscommunication plagued MNsure
Minneapolis Star Tribune
-
Robertson (1992)
Globalization: Social theory and global culture
-
Robertson (1995)
Glocalization: Time-space and homogeniety-heterogenity
Global modernities
-
Samalionis (2009)
Can designers help deliver better services
IDEO
-
Serres (2014)
MNsure's troubles are leaving the poor stranded
Minneapolis Star Tribune
-
SHADAC Analysis Finds 40.6% drop in Minnesota's Uninsured During First ACA Open Enrollment. (2014). State Hea…
-
Amant (2007)
Technical Communication Quarterly
-
Starke-Meyerring (2010)
Journal of Business and Technical Communication
-
Starke-Meyerring (2005)
Journal of Business and Technical Communication
-
Starke-Meyerring et al. (2007)
Technical Communication Quarterly
-
(2008)
Designing globally networked learning environments: Visionary partnerships, policies, and pedagogies
-
Stawicki, Elizabeth. (2013). MNsure chief resigns under fire
-
temporary replacement named. Minnesota Public Radio. 17 December 2013. Retrieved from http://www.mprnews.org/…
-
Stawicki, Elizabeth. (2014). MNsure hits enrollment goal
-
most opt for government program. Minnesota Public Radio. 27 March 2014. Retrieved from http://www.mprnews.org…
-
Sun (2012)
Cross-cultural technology design: Creating culture-sensitive technology for local users
-
Wellman, Barry. (2002). Little Boxes, glocalization, and networked individualism. In M. Tanabe, P. van den Be…
-
Wurtzel, Nancy. (2014). MNsure made me cry: My five-month quest for health insurance. Star Tribune. 24 March …
-
Yin (2003)
Case study research: Design and methods
-
(2008)
Handbook of research on virtual workplaces and the new nature of business practices.