Investigating disembodied university crisis communications during COVID-19

Communication Design Quarterly Mar 2022

Investigating disembodied university crisis communications during COVID-19

Derek Sparby ; Courtney Cox

Abstract

The COVID-19 pandemic has shown us many weaknesses in crisis communication, especially at universities where campus communities are often rendered as disembodied monoliths. In this article, we select a case example from our own institution to show that when bodies are erased from university crisis communication, power imbalances are reinscribed that render campus community members powerless. Using a critical feminist methodology, we end with several suggestions for more inclusive embodied institutional crisis messaging.

Journal: Communication Design Quarterly
Published: 2022-03-01
DOI: 10.1145/3507454.3507455
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