Communication Design Quarterly Jul 2021

A machine learning algorithm for sorting online comments via topic modeling

Junzhe Zhu ; Elizabeth Wickes ; John R. Gallagher

Abstract

This article uses a machine learning algorithm to demonstrate a proof-of-concept case for moderating and managing online comments as a form of content moderation, which is an emerging area of interest for technical and professional communication (TPC) researchers. The algorithm sorts comments by topical similarity to a reference comment/article rather than display comments by linear time and popularity. This approach has the practical benefit of enabling TPC researchers to reconceptualize content display systems in dynamic ways.

Journal
Communication Design Quarterly
Published
2021-07-01
DOI
10.1145/3453460.3453462
CompPile
Search in CompPile ↗
Topics
multimodality artificial intelligence professional writing

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (5)

  1. Gallagher et al. (2020)
    Peering into the Internet Abyss: Using Big Data Audience Analysis to Understand…
    Technical Communication Quarterly
  2. Cagle et al. (2019)
    Shades of denialism
    Communication Design Quarterly
  3. Gallagher (2018)
    Considering the Comments: Theorizing Online Audiences as Emergent Processes
    Computers and Composition
  4. Frith (2017)
    Forum design and the changing landscape of crowd-sourced help information
    Communication Design Quarterly
  5. Pflugfelder (2017)
    Reddit’s “Explain Like I’m Five”: Technical Descriptions in the Wild
    Technical Communication Quarterly
Also cites 12 works outside this index ↓
  1. 10.18653/v1/w18-6212
     ↗
  2. 10.5555/944919.944937
     ↗
  3. 10.1177/2053951715622512
     ↗
  4. 10.1109/CVPR.2005.202
     ↗
  5. 10.7330/9781607329749
     ↗
  6. 10.1177/2053951719897945
     ↗
  7. 10.1037/0033-295X.114.2.211
     ↗
  8. 10.1145/2987592.2987603
     ↗
  9. 10.17239/jowr-2016.07.03.08
     ↗
  10. 10.1177/1461444815600280
     ↗
  11. 10.1080/10584609.2020.1713267
     ↗
  12. 10.5555/3295222.3295349
     ↗
CrossRef global citation count: 8 View in citation network →

Related Articles

  1. Business and Professional Communication Quarterly Feb 2026
    LLMs in Composition: Theory, Ethics, and Implementation in the Workplace and Classroom ↗
    Kylie Alexis Wilczynski
    multimodality online writing instruction artificial intelligence professional writing
  2. Journal of Business and Technical Communication Jan 2025
    Rhetorics of Authenticity: Ethics, Ethos, and Artificial Intelligence ↗
    Adrianna Deptula; Paul Thompson Hunter; Richard Johnson-Sheehan
    multimodality artificial intelligence professional writing multilingual writers voice and style argument
  3. Journal of Business and Technical Communication Jan 2025
    Methodologies for Studying Artificial Intelligence in Technical and Professional Communication ↗
    Christine Masters-Wheeler; Jennifer Bay
    multimodality artificial intelligence professional writing multilingual writers
  4. Communication Design Quarterly Sep 2024
    (Re)Designing Privacy Literacy in the Age of Generative AI ↗
    Charles Woods; Gavin P. Johnson
    multimodality social media artificial intelligence professional writing multilingual writers
  5. Journal of Business and Technical Communication Jul 2024
    Content Analysis, Construct Validity, and Artificial Intelligence: Implications for Technical and Professional Communication and Graduate Research Preparation ↗
    Stuart Deets; Caitlin Baulch; Alison Obright; Dan Card
    empirical research multimodality artificial intelligence professional writing multilingual writers