Abstract

Over the past 100 years, user-centered design (UCD) has evolved from an idea to a developed area of research in design communication for academics and practitioners. Since UCD was coined by Donald Norman in 1986, it has slowly become a guiding theory behind many design practices, pushing user needs over technological desires. In Fundamentals of User-Centered Design: A Practical Approach , Brian Still and Kate Crane illustrate the history, implementation, and best and worst practices in UCD. This book pulls from expertise in both academia and industry to create a handbook on UCD in both a print and eBook edition. Using their combined experiences, Still and Crane provide thoughtful commentary on the current state of UCD by establishing theory and applying it to their own work and the work of others within the field of design.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188181
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