Abstract
Many of us have heard the expression "form follows function." It's a nice idea in theory: The notion the item we create inherently lends itself to a particular use. After all, the shape of a hammer should intrinsically tell us the tasks we can perform with that tool - be it pounding or pulling nails. But those of us who study human behavior related to use know this relationship of form to function is often far from the case. In truth, the connection between design and use is far more complex and often unpredictable.