A UX workflow for building awesome applications

Communication Design Quarterly Jun 2015

A UX workflow for building awesome applications

Kristi Wiley ; Guiseppe Getto

Abstract

Though usability is a must for all new applications, small organizations often lag behind in this area. This trend is frequently posed as a resource problem: User Experience design (UX) teams, usability testing software, and professional web developers are typically lacking in cash-strapped small businesses, non-profits, and educational institutions, so creating cutting-edge designs may seem impossible. We propose that what is lacking in these settings is actually knowledge of effective design workflows, however, not resources. What is lacking is a sound understanding of UX and an effective means of mobilizing existing resources. Based on a case study of a redesign process for a mobile application, we present evidence that all organizations can build awesome applications if they simply learn how to better manage their design processes.

Journal: Communication Design Quarterly
Published: 2015-06-16
DOI: 10.1145/2792989.2792996
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Topics: qualitative research multimodality technical communication