What is communication design?

Clay Spinuzzi The University of Texas at Austin

Abstract

In 1997, I worked with a team to conduct my first qualitative research project, a study of how software developers used code libraries when developing a common codebase (McLellan et al. 1998; Spinuzzi 2001). In particular, I was interested in how developers used inline comments to understand their own and others' code. At two sites, the developers used comments pretty much as you might expect: as notes for interpreting and communicating information about the code. But at the third site, developers essentially ignored the comments. One compared the comments to an approaching car's blinker: it might or might not indicate intent, but you'd be foolish to trust it. Another set his editor to gray out comments so they wouldn't distract him. A third used comments - not to interpret the code, but as landmarks for navigating it. "If I have 50 lines of code without a comment," he told me, "I get lost. It takes me a while to actually read the code and find out what it's doing. But if I have comments I can separate it into sections, and if I know it's the second section in the function, I can go right to it."

Journal
Communication Design Quarterly
Published
2012-09-01
DOI
10.1145/2448917.2448919
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Citation Context

Cited by in this index (2)

  1. Communication Design Quarterly
  2. Communication Design Quarterly

References (5)

  1. 10.1109/52.676963
  2. From Counting to Cuneiform
  3. 10.1145/501516.501528
  4. Tracing genres through organizations: A sociocultural approach to information design
  5. Network: Theorizing knowledge work in telecommunications