Abstract

The Internet is a critical eHealth/eGovernment information source, and the U.S. Department of Veterans Affairs operates the United States’ largest integrated health care system. This case study used machine-based accessibility testing to assess accessibility for 116 VA Medical Center websites, based on U.S. Section 508 standards and international WCAG 2.0 guidelines. While we found accessibility issues on each website analyzed, problems were generally limited. Notable exceptions included PDF accessibility and fixed-text sizes. The study’s results offer implications for practitioners (accessibility problems likely overlooked and ways to check accessibility) and educators, particularly the need to better integrate accessibility into the curriculum.

Journal
Business and Professional Communication Quarterly
Published
2018-12-01
DOI
10.1177/2329490618778329
CompPile
Search in CompPile ↗
Topics

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (1)

  1. Journal of Business and Technical Communication
Also cites 23 works outside this index ↓
  1. 10.1080/00049670.2011.10722582
  2. 10.7205/MILMED-D-14-00014
  3. 10.1300/J399v02n02_05
  4. 10.1007/s10209-014-0384-x
  5. 10.1097/MAJ.0b013e318180f18e
  6. 10.1007/s10551-012-1309-3
  7. 10.2196/resprot.3815
  8. 10.7205/MILMED-D-14-00224
  9. 10.7205/MILMED-D-12-00377
  10. 10.2196/jmir.3054
  11. 10.1016/S1352-0237(04)00057-7
  12. 10.1016/j.giq.2006.03.002
  13. 10.1007/978-1-84996-166-0_7
  14. 10.3109/09638288.2014.938178
  15. 10.1016/j.chb.2011.08.014
  16. 10.1007/s10209-011-0269-1
  17. 10.7717/peerj.1096
  18. 10.1136/amiajnl-2014-003144
  19. 10.1016/j.giq.2011.02.002
  20. 10.2307/2529136
  21. 10.17265/2159-5313/2016.09.003
  22. 10.1016/j.giq.2014.02.007
  23. 10.7208/chicago/9780226312811.001.0001
CrossRef global citation count: 4 View in citation network →