Business and Professional Communication Quarterly Mar 2014

Text(ing) in Context: The Future of Workplace Communication in the United States

Thomas J. Kiddie West Virginia State University

Abstract

Following Rogers’s theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings, exchanging information in the workplace, and keeping in contact with family and friends. Follow-up research also gathers information about communication hardware trends. The author concludes that change agents and early adopters already in the company, not new hires, will effect a change in communication media that will involve new technology such as smartphones.

Journal
Business and Professional Communication Quarterly
Published
2014-03-01
DOI
10.1177/2329490613511493
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Open Access
Closed
Topics
professional writing
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Citation Context

Cited by in this index (2)

  1. Cyphert (2024)
    Taking a Rhetorical Perspective on Emerging Communication Practice: Pedagogy as…
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  2. Hoskins (2015)
    Book Review: Pressed for time: The acceleration of life in digital capitalism b…
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