Bill Williamson

1 article
  1. Cultivating a rhetoric of advocacy for usability studies and user-centered design
    Abstract

    In this article, we explore connections among rhetoric, usability studies, user-centered design, and civic engagement as core concepts for developing a systemically aware Rhetoric of Advocacy for technical communicators. We propose a model for visualizing scenarios and stakeholders that is based on the structure of atoms. The Atomic Model for Technical Communication provides a visual model for mapping projects and for framing the kind of dialog that we associate with a Rhetoric of Advocacy.

    doi:10.1145/3188173.3188177