Cultivating a rhetoric of advocacy for usability studies and user-centered design

Bill Williamson Saginaw Valley State University ; Scott J. Kowalewski Saginaw Valley State University

Abstract

In this article, we explore connections among rhetoric, usability studies, user-centered design, and civic engagement as core concepts for developing a systemically aware Rhetoric of Advocacy for technical communicators. We propose a model for visualizing scenarios and stakeholders that is based on the structure of atoms. The Atomic Model for Technical Communication provides a visual model for mapping projects and for framing the kind of dialog that we associate with a Rhetoric of Advocacy.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188177
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Cited by in this index (5)

  1. Journal of Technical Writing and Communication
  2. Journal of Technical Writing and Communication
  3. IEEE Transactions on Professional Communication
  4. Journal of Technical Writing and Communication
  5. Communication Design Quarterly

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