Communication Design Quarterly Feb 2018

Cultivating a rhetoric of advocacy for usability studies and user-centered design

Bill Williamson ; Scott J. Kowalewski

Abstract

In this article, we explore connections among rhetoric, usability studies, user-centered design, and civic engagement as core concepts for developing a systemically aware Rhetoric of Advocacy for technical communicators. We propose a model for visualizing scenarios and stakeholders that is based on the structure of atoms. The Atomic Model for Technical Communication provides a visual model for mapping projects and for framing the kind of dialog that we associate with a Rhetoric of Advocacy.

Journal
Communication Design Quarterly
Published
2018-02-16
DOI
10.1145/3188173.3188177
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Topics
multimodality technical communication

Citation Context

Cited by in this index (1)

  1. George (2019)
    Communicating activist roles and tools in complex energy deliberation
    Communication Design Quarterly

Cites in this index (6)

  1. Amant (2017)
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    Communication Design Quarterly
  2. Simmons et al. (2012)
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    Technical Communication Quarterly
  3. Brady (2004)
    Rhetorical Research: Toward a User-Centered Approach
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    Technical Communication Quarterly
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    Relocating the Value of Work: Technical Communication in a Post-Industrial Age
    Technical Communication Quarterly
Show all 6 →
  1. SLACK et al. (1993)
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    Journal of Business and Technical Communication
Also cites 6 works outside this index ↓
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  2. Dobrin S. (2012). Ecology writing theory and new media: Writing ecology. New York: Routledge. Dobrin S. (201…
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CrossRef global citation count: 9 View in citation network →

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