Technical Communication Quarterly Jul 2012

Productive Usability: Fostering Civic Engagement and Creating More Useful Online Spaces for Public Deliberation

W. Michele Simmons Miami University ; Meredith W. Zoetewey University of South Florida

Abstract

This article offers productive usability as a usability approach that focuses on the usefulness of civic Web sites. Although some sites meet traditional usability standards, civic sites might fail to support technical literacy, productive inquiry, collaboration, and a multidimensional perspective—all essential ingredients for citizen-initiated change online. In this article, we map productive usability onto broader philosophies of usability and offer a framework for rethinking usability in civic settings and for teaching productive usability.

Journal
Technical Communication Quarterly
Published
2012-07-01
DOI
10.1080/10572252.2012.673953
Open Access
Closed
Topics
technical communication

Citation Context

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  3. Kessler et al. (2021)
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  4. Rose et al. (2021)
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  5. Kirkscey (2021)
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  6. Richter (2020)
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  7. Ding (2020)
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  8. Meloncon et al. (2019)
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  9. Browning et al. (2017)
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  10. Gouge (2017)
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  11. Holladay (2017)
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  12. Jones et al. (2016)
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  13. Chong (2016)
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  14. Frost (2016)
    Apparent Feminism as a Methodology for Technical Communication and Rhetoric
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  15. Rivers et al. (2016)
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  16. Cagle et al. (2015)
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Cites in this index (2)

  1. Diehl et al. (2008)
    Grassroots: Supporting the Knowledge Work of Everyday Life
    Technical Communication Quarterly
  2. Simmons et al. (2007)
    Toward a Civic Rhetoric for Technologically and Scientifically Complex Places: …
    College Composition and Communication
Also cites 11 works outside this index ↓
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CrossRef global citation count: 55 View in citation network →

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