Abstract

This study examines the role of risk visualizations in public health communication through an analysis of the MyWater-Flint Map and Flint Service Line Map , developed during the Flint water crisis. Applying a newly proposed social justice-oriented framework for risk visual design, the study evaluates these maps' effectiveness in communicating risk through dimensions of accessibility, accountability, ethics, productive usability, hybrid collectivity, open systems, and circulation. Findings highlight the importance of community participation in the production and dissemination of risk visualizations. This work sheds light on visual risk communication theory, professional practice, and technical communication instruction.

Journal
Communication Design Quarterly
Published
2025-12-01
DOI
10.1145/3787586.3787590
CompPile
Search in CompPile ↗
Open Access
OA PDF Gold
Topics
Export

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

References (104) · 36 in this index

  1. Bloomberg Data for Good Exchange Conference, 1–8.
  2. Michigan. Proceedings of the 24th ACM SIGKDD International Conference on Knowledge Discov…
  3. Ahmad Z. (2020 June 26). New map shows where lead water pipes remain in Flint. MLive. https://www.mlive.com/n…
  4. Technical Communication Quarterly
  5. IEEE Global Humanitarian Technology Conference (GHTC), 1–8.
Show all 104 →
  1. Journal of Business and Technical Communication
  2. Seeing without knowing: Limitations of the transparency ideal and its application to algo…
    New Media & Society  
  3. Journal of Business and Technical Communication
  4. Opening the "black box" of climate change science: Actor-Network theory and rhetorical pr…
    Southern Communication Journal  
  5. BlueConduit. (2020 June 25). Flint service line map powered by BlueConduit highlights progress and remaining …
  6. How charts lie: Getting smarter about visual information
  7. U-M to build digital tools for Flint water crisis
  8. Proceedings of the 23rd ACM SIGKDD International Conference on Knowledge Discovery and Da…
  9. City of Flint. (2016a March 4). Mayor Weaver's Fast Start project officially underway with removal of first l…
  10. City of Flint. (2016b February 22). New UM-Flint research shows location of lead pipes in Flint. Flint: City …
  11. City of Flint. (2024 May 29). State of Michigan partners with City of Flint to fund and complete yard and roa…
  12. Design justice: Community-led practices to build the worlds we need
  13. Lead Free DC. DC water is life. https://www.dcwater.com/resources/lead
  14. Denchak M. (2025 July 1). Flint water crisis: Everything you need to know. NRDC. https://www.nrdc.org/stories…
  15. Journal of Technical Writing and Communication
  16. Interventional systems ethnography and intersecting injustices: A new approach for foster…
    Community Literacy Journal  
  17. Accountability in algorithmic decision making
    Communications of the ACM  
  18. Data feminism
  19. Journal of Business and Technical Communication
  20. Proceedings of the 2016 ACM Conference on Designing Interactive Systems, 656–671
  21. Election technologies, technical communication, and civic engagement
    Technical Communication
  22. Cruel pies: The inhumanity of technical illustrations
    Technical Communication
  23. Rhetoric Society Quarterly
  24. Edwards M. (2016 December 19). Understanding Flint's water infrastructure crisis: Water infrastructure inequa…
  25. A systematic framework for risk visualization in risk management and communication
    Risk Management  
  26. 10.1002/9781444324105.ch10
  27. Technical Communication Quarterly
  28. The affordances of blogging: A case study in culture and technological effects
    Journal of Communication Inquiry  
  29. Computers and Composition
  30. Getting the lead out: Data science and Flint pipes. Michigan Ross
  31. No caption needed: Iconic photographs, public culture, and liberal democracy
  32. Cognitive and psychological science insights to improve climate change data visualization
    Nature Climate Change  
  33. Business and Professional Communication Quarterly
  34. Communication Design Quarterly
  35. Johnson J. (2016 December 9). Google-funded Flint water crisis app helps find lead risk resources. MLive. htt…
  36. The ghost map: The story of London's most terrifying epidemic-and how it changed science,…
  37. Journal of Business and Technical Communication
  38. Journal of Technical Writing and Communication
  39. S. T. Fiske, D. T. Gilbert, & G
  40. Journal of Technical Writing and Communication
  41. 2020 IEEE International Professional Communication Conference (ProComm), 189–190
  42. The re-emergence of emotional appeals in interactive data visualization
    Technical Communication
  43. Proceedings of the 38th Annual ACM International Conference on the Design of Communicatio…
  44. Communication Design Quarterly
  45. Lee S. & Lunney K. (2021 March 31). Biden takes moonshot approach to replacing lead water pipes. Bloomberg La…
  46. Communication Design Quarterly
  47. Visualizing climate change: Television news and ecological citizenship
    International Journal of Communication
  48. Technical Communication Quarterly
  49. IEEE Professional Communication Conference (ProComm), 1–9.
  50. College English
  51. Miller M. (2016 May 3). Helping for the long term in Flint Michigan. Google. https://blog.google/outreach-ini…
  52. Communication Design Quarterly
  53. Imagined affordance: Reconstructing a keyword for communication theory. Social Media + So…
  54. Hybrid collectivity: Hacking environmental risk visualization for the Anthropocene
    Communication Design Quarterly
  55. Technical Communication Quarterly
  56. Rhetorical ethics and internetworked writing
  57. Technical Communication Quarterly
  58. Social media in disaster response: How experience architects can build for participation
  59. Technical Communication Quarterly
  60. Razavi L. (2016 December 20). Future cities | Flint Michigan. Inverse. https://www.inverse.com/article/25508-…
  61. Technical Communication Quarterly
  62. Communication Design Quarterly
  63. Proceedings of the 34th ACM International Conference on the Design of Communication, 1–6.
  64. Journal of Business and Technical Communication
  65. Technical Communication Quarterly
  66. A. M. Haas, & M
  67. Technical Communication Quarterly
  68. The spatial justice dimensions of rhetoric
    Rhetoric Review
  69. 10.1089/bsp.2006.0036
  70. Dynamics in document design: Creating text for readers
  71. Technical Communication Quarterly
  72. Genre ecologies: An open-system approach to understanding and constructing documentation
    ACM Journal of Computer Documentation  
  73. Visualizations out of context: Addressing pitfalls of real-time realistic hazard visualizations
    ISPRS International Journal of Geo-Information  
  74. Technical Communication Quarterly
  75. An analysis of the narrative-building features of interactive sea level rise viewers
    Science Communication  
  76. Journal of Business and Technical Communication
  77. Communication Design Quarterly
  78. Embodied environmental risk in technical communication: Problems and solutions toward soc…
  79. IEEE Transactions on Professional Communication
  80. tubik. (2018 May 8). UX design glossary: How to use affordances in user interfaces. UX Planet. https://uxplan…
  81. The visual display of quantitative information
  82. United States Environmental Protection Agency (EPA). (2019 October). Strategies to achieve full lead service …
  83. The Flint Water Crisis: A guide to information resources
  84. December 8). Google-funded Flint water app helps residents find lead risk, resources. Mic…
  85. Written Communication
  86. Technical communication after the social justice turn: Building coalitions for action
  87. Flint water crisis: Data-driven solutions and transparency. https://www.brighttalk.com/we…
  88. Bloomberg Data for Good Exchange Conference, 1–6.
  89. Michigan. https://www.youtube.com/watch?v=EE12JbKqa54
  90. Corrective justice in a nutshell
    The University of Toronto Law Journal  
  91. Visualizing a non-pandemic: Considerations for communicating public health risks in inter…
    Technical Communication
  92. H. Yu & K. M. Northcut, Scientific communication: Practices, theories, and pedagogies (pp…
  93. Journal of Technical Writing and Communication
  94. C. Kostelnick, Visible numbers: Essays on the history of statistical graphics (pp. 61–80)
  95. Journal of Technical Writing and Communication
  96. Journal of Business and Technical Communication
  97. Woods S. (2020 June 25). Flint map shows progress reveals where lead likely remains. NRDC. https://www.nrdc.o…
  98. Knowledges in context
    Science, Technology, and Human Values  
  99. Communication Design Quarterly