Community-Engaged User Experience Pedagogy: Stories, Emergent Strategy, and Possibilities

Soyeon Lee The University of Texas at El Paso ; Heather Noel Turner Santa Clara University ; Emma J. Rose

Abstract

In this article, we discuss the unique challenges of Community-Engaged User Experience (CEUX) by using storytelling and present a framework of emergent patterns (brown, 2017) to make visible labor, practice, and messiness of the process of building, maintaining, and renewing partnerships with community members and partners. We share three models for CEUX engagements: one-to-many, many-to-many, and one-to-plural. Within the models, we detail the structure of each CEUX engagement, what students did, and the affordances and constraints of each model. In addition, we share thoughts or voices from the community partners or collaborators or students engaged in the projects. We conclude by connecting the models to the elements of Emergent Strategy in the section From Patterns to Possibilities where we call on fellow instructors and community partners to embrace abundance-oriented questions.

Journal
Communication Design Quarterly
Published
2023-09-01
DOI
10.1145/3592367.3592371
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Cited by in this index (9)

  1. Journal of Technical Writing and Communication
  2. Business and Professional Communication Quarterly
  3. Communication Design Quarterly
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  5. Journal of Technical Writing and Communication
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  1. Communication Design Quarterly
  2. Communication Design Quarterly
  3. Communication Design Quarterly
  4. Communication Design Quarterly

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