Making practice-level struggles visible

Communication Design Quarterly May 2017

Making practice-level struggles visible

Emma Rose ; Josh Tenenberg

Abstract

Teaching user experience (UX) can be challenging due to the situated, complex, and messy nature of the work. However, the complexity of UX in practice is often invisible to students learning these methods and practices for the first time in class. In this article, we present findings from a study of rhetorical strategies of UX practitioners and pair them with strategies for teaching UX to students. While previous work on teaching UX reflects current practices in the classroom or reflections of practitioners, this study demonstrates the benefits of researching existing industry practices in order to inform pedagogy.

Journal: Communication Design Quarterly
Published: 2017-05-04
DOI: 10.1145/3090152.3090160
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Topics: technical communication multilingual writers

Citation Context

Cited by in this index (3)

Bakke et al. (2024)

Are Academia and Industry Listening to Each Other? A Citation Analysis of UX Re…

Communication Design Quarterly
Patcha et al. (2024)

An Experience Report on the Opportunities and Challenges of a Community-Engaged…

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Lee et al. (2023)

Community-Engaged User Experience Pedagogy: Stories, Emergent Strategy, and Pos…

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