Communication Design Quarterly Dec 2024

Are Academia and Industry Listening to Each Other? A Citation Analysis of UX Research Methods Resources

Abigail Bakke ; Leonard DiBono

Abstract

Technical and Professional Communication (TPC) has been facing concerns of viability, in both its relationship with industry and its ability to build a relevant and valid body of research. TPC's disconnection with industry may be reflected in its relationship to UX as well, despite both fields' shared values. To better understand how TPC and User Experience (UX) are relating to each other, we conducted a citation analysis of a sample of SIGDOC papers and a sample of Nielsen Norman Group (NN/g) practitioner articles focused on research methods. The SIGDOC papers tended to cite TPC sources, while the NN/g articles cited no TPC, but did cite disciplines such as HCI and Psychology. The findings point to opportunities for TPC to improve its connection and influence beyond academia.

Journal
Communication Design Quarterly
Published
2024-12-01
DOI
10.1145/3658438.3658442
CompPile
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Topics
empirical research technical communication professional writing multilingual writers

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (13)

  1. Turner (2022)
    Key-notes: A Content Analysis of ATTW Conferences 1998-2018
    Technical Communication Quarterly
  2. Friess et al. (2021)
    Identifying Commonalities and Divergences Between Technical Communication Schol…
    Journal of Business and Technical Communication
  3. Lanius et al. (2021)
    User Experience Methods in Research and Practice
    Journal of Technical Writing and Communication
  4. Rose et al. (2021)
    User Experience and Technical Communication: Beyond Intertwining
    Journal of Technical Writing and Communication
  5. Meloncon et al. (2019)
    Empirical Research in Technical and Professional Communication: A 5-Year Examin…
    Journal of Technical Writing and Communication
Show all 13 →
  1. Robinson et al. (2018)
    The past, present, and future of UX empirical research
    Communication Design Quarterly
  2. Rose et al. (2017)
    Making practice-level struggles visible
    Communication Design Quarterly
  3. Rickly et al. (2017)
    Failing Forward
    Journal of Technical Writing and Communication
  4. Rude (2015)
    Building Identity and Community Through Research
    Journal of Technical Writing and Communication
  5. Rude (2009)
    Mapping the Research Questions in Technical Communication
    Journal of Business and Technical Communication
  6. Blakeslee et al. (2004)
    The State of Research in Technical Communication
    Technical Communication Quarterly
  7. Smith (2000)
    Points of reference in technical communication scholarship
    Technical Communication Quarterly
  8. Smith (2000)
    Strength in the Technical Communication Journals and Diversity in the Serials Cited
    Journal of Business and Technical Communication
Also cites 6 works outside this index ↓
  1. 10.1145/1978942.1979336
     ↗
  2. 10.1109/TPC.2023.3314250
     ↗
  3. 10.1109/IPCC.2017.8013953
     ↗
  4. 10.3390/mti4020018
     ↗
  5. 10.1109/TPC.2010.2052861
     ↗
  6. 10.5555/2007456.2007457
     ↗
CrossRef global citation count: 1 View in citation network →

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