Abstract

Successfully engaging in a health- or medical-related activity is a matter of understanding what one needs to do. This means information used in this context needs to be easy to use. Accomplishing the goals laid out in the essay will facilitate understanding and allow for effective use. Thus, successful medical and health communication are connected to one central concept: usability. But how to achieve this goal? The answer is through patient-focused design practices that help mirror the experiences of patients who are using such materials. This entry overviews such an approach - which I call patient experience design (PXD) - and explains why such an approach is central to best health and medical communication practices.

Journal
Communication Design Quarterly
Published
2017-08-04
DOI
10.1145/3131201.3131203
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Citation Context

Cited by in this index (21)

  1. Technical Communication Quarterly
  2. IEEE Transactions on Professional Communication
  3. Journal of Technical Writing and Communication
  4. Journal of Technical Writing and Communication
  5. Communication Design Quarterly
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  1. Journal of Technical Writing and Communication
  2. Communication Design Quarterly
  3. Technical Communication Quarterly
  4. Communication Design Quarterly
  5. Technical Communication Quarterly
  6. Journal of Technical Writing and Communication
  7. Journal of Technical Writing and Communication
  8. Journal of Technical Writing and Communication
  9. Technical Communication Quarterly
  10. Journal of Technical Writing and Communication
  11. Journal of Technical Writing and Communication
  12. IEEE Transactions on Professional Communication
  13. Journal of Technical Writing and Communication
  14. Journal of Technical Writing and Communication
  15. Communication Design Quarterly
  16. Communication Design Quarterly

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