Abstract

Meeting the needs of users requires an understanding of the contexts where they interact with materials. This entry presents an approach for integrating script theory into usability to develop medical materials individuals can use in the settings where they receive or perform healthcare activities. The entry introduces technical communication professionals to script theory and presents mechanisms for using script theory to research patient expectations of and presents usable materials for health and medical contexts.

Journal
Journal of Technical Writing and Communication
Published
2021-10-01
DOI
10.1177/0047281620981567
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Citation Context

Cited by in this index (6)

  1. Journal of Technical Writing and Communication
  2. IEEE Transactions on Professional Communication
  3. Technical Communication Quarterly
  4. Journal of Technical Writing and Communication
  5. Technical Communication Quarterly
Show all 6 →
  1. Journal of Technical Writing and Communication

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