Communication Design Quarterly Aug 2017

The cultural context of care in international communication design

Kirk St. Amant

Abstract

The concept of usability is often connected to the setting - or context - in which individuals perform an activity. International settings complicate such relationships by introducing new variables that affect usability in different locations. In international health and medical communication, this situation can create problems that affect the health and wellness of patients in other nations and cultures. International patient experience design (I-PXD) presents a heuristic for addressing this situation. I-PXD helps individuals identify variables affecting usability in different international contexts. Persons working in health and medical communication can use this I-PXD heuristic to address usability expectations in various international contexts.

Journal
Communication Design Quarterly
Published
2017-08-04
DOI
10.1145/3131201.3131207
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Topics
multimodality technical communication multilingual writers affect and writing

Citation Context

Cited by in this index (2)

  1. Balghare (2023)
    Exploring Healthcare Communication Gaps Between US Universities and Their Inter…
    Communication Design Quarterly
  2. Bivens (2019)
    Reducing harm by designing discourse and digital tools for opioid users' contexts
    Communication Design Quarterly

Cites in this index (6)

  1. Amant (2016)
    Introduction to the special issue: Cultural considerations for communication design
    Communication Design Quarterly
  2. Amant (2015)
    Culture and the contextualization of care
    Communication Design Quarterly
  3. Getto et al. (2015)
    Designing globally, working locally
    Communication Design Quarterly
  4. Howard (2014)
    Journey mapping
    Communication Design Quarterly
  5. Popham (2005)
    Forms as Boundary Genres in Medicine, Science, and Business
    Journal of Business and Technical Communication
Show all 6 →
  1. Amant (2005)
    A Prototype Theory Approach to International Website Analysis and Design
    Technical Communication Quarterly
Also cites 6 works outside this index ↓
  1. 10.1377/hlthaff.28.4.w555
     ↗
  2. 10.1080/10810730.2010.499991
     ↗
  3. Huang E. & Chang C. A. (2014). Case studies of implementation of interactive e-health tools on hospital web s…
     ↗
  4. 10.1108/17506121211259395
     ↗
  5. 10.1145/353927.353931
     ↗
  6. 10.1016/S1532-0464(03)00060-1
     ↗
CrossRef global citation count: 27 View in citation network →

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