Journal of Technical Writing and Communication Oct 2022

Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

Jason Tham Texas Tech University ; Tharon Howard Clemson University ; Gustav Verhulsdonck Central Michigan University

Abstract

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.

Journal
Journal of Technical Writing and Communication
Published
2022-10-01
DOI
10.1177/00472816211072533
Open Access
Closed
Topics
multimodality artificial intelligence technical communication multilingual writers

Citation Context

Cited by in this index (12)

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    Designing experience: Multimodal UX in the expanding field of composition
    Computers and Composition
  2. Quigley et al. (2026)
    Kiosk! An interactive touchscreen project for multimodal UX composition learners
    Computers and Composition
  3. Braun et al. (2026)
    AI Competencies in Technical Communication: A Study of Hiring Trends and Educat…
    Technical Communication Quarterly
  4. Verhulsdonck et al. (2026)
    Expanding Human-in-the-Loop: Critical Sensemaking for Technical and Professiona…
    Journal of Technical Writing and Communication
  5. Tham (2026)
    Evolving Information Design: Insights from Senior Experts in Technical and Prof…
    Technical Communication Quarterly
Show all 12 →
  1. Shivers-McNair (2025)
    Toward Justice-focused Participatory Research Repositories: Connecting Technica…
    Technical Communication Quarterly
  2. Jiang et al. (2025)
    Augmenting User Experience Design with Multimodal Generative Artificial Intelli…
    Technical Communication Quarterly
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  4. Jiang (2024)
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    Computers and Composition
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    Computers and Composition
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    Journal of Technical Writing and Communication
  7. Vetter et al. (2024)
    Towards a framework for local interrogation of AI ethics: A case study on text …
    Computers and Composition

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    Journal of Technical Writing and Communication
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    Technical Communication Quarterly
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