Coming to Content Management: Inventing Infrastructure for Organizational Knowledge Work

William Hart-Davidson Michigan State University ; Grace Bernhardt Michigan State University ; Michael McLeod ; Martine Rife ; Jeffrey T. Grabill Michigan State University

Abstract

Abstract Two project profiles depict content management as inquiry-driven practice. The first profile reflects on a project for a national professional organization that began with a deceptively simple request to improve the organization's website, but ended with recommendations that ran to the very core mission of the organization. The second profile focuses on an organization's current authoring practices and tools in order to prepare for a significant change: allowing users to develop and organize content. Notes 1The list also sweeps up a lot of field knowledge in a compressed format. In making this list, we especially acknowledge the work of CitationAlbers (2000), CitationApplen (2002), CitationCarter (2003), CitationClark (2002), CitationPullman (2005), Rockley (2001; 2003), and Sapienza (2002; 2004; 2007).

Journal
Technical Communication Quarterly
Published
2007-12-27
DOI
10.1080/10572250701588608
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Citation Context

Cited by in this index (24)

  1. Computers and Composition
  2. Journal of Technical Writing and Communication
  3. Journal of Technical Writing and Communication
  4. Journal of Technical Writing and Communication
  5. Journal of Technical Writing and Communication
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  1. Journal of Technical Writing and Communication
  2. Written Communication
  3. Written Communication
  4. College English
  5. Journal of Business and Technical Communication
  6. Technical Communication Quarterly
  7. Journal of Technical Writing and Communication
  8. Technical Communication Quarterly
  9. Journal of Technical Writing and Communication
  10. Technical Communication Quarterly
  11. Journal of Business and Technical Communication
  12. Technical Communication Quarterly
  13. Journal of Business and Technical Communication
  14. Journal of Technical Writing and Communication
  15. Technical Communication Quarterly
  16. Journal of Business and Technical Communication
  17. Technical Communication Quarterly
  18. Journal of Business and Technical Communication
  19. Technical Communication Quarterly

Cites in this index (3)

  1. Technical Communication Quarterly
  2. Journal of Technical Writing and Communication
  3. Technical Communication Quarterly
Also cites 11 works outside this index ↓
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CrossRef global citation count: 53 View in citation network →