Training Teachers and Serving Students: Applying Usability Testing in Writing Programs

Journal of Technical Writing and Communication Jul 2007

Training Teachers and Serving Students: Applying Usability Testing in Writing Programs

Heather McGovern

Abstract

Teachers often test course materials by using them in class. Usability testing provides an alternative: teachers receive student feedback and revise materials before teaching a class. Case studies based on interviews and observations with two teaching assistants who usability tested materials before teaching introductory technical writing demonstrate how usability testing can make novice teachers more confident about and help them predict student experiences with their assignments. By helping to train teachers, usability testing can also help better serve students.

Journal: Journal of Technical Writing and Communication
Published: 2007-07-01
DOI: 10.2190/tw.37.3.f
Topics: writing program administration graduate education technical communication

Citation Context

Cited by in this index (1)

Tham et al. (2022)

Extending Design Thinking, Content Strategy, and Artificial Intelligence into T…

Journal of Technical Writing and Communication

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Show all 6 →

Clegg (1995)

What if You Cannot Test All Documents for Usability?

Journal of Technical Writing and Communication

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