IEEE Transactions on Professional Communication Jan 1989

Usability evaluations versus usability testing: when and why?

S. Rosenbaum

Abstract

Usability evaluation and usability testing are defined and distinguished, and the role of expert evaluation in defining audience groups, constructing usage scenarios, and performing task breakdowns is pointed out. Usability evaluation is viewed as comparable to the work of an expert editor, and the background that a usability specialist should have is described. Other methods besides testing that can supplement expert evaluation are briefly discussed.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1989-01-01
DOI
10.1109/47.44533
CompPile
Open Access
Closed
Topics
assessment technical communication
Export
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Citation Context

Cited by in this index (4)

  1. Johnson et al. (2007)
    User-Centered Technology in Participatory Culture: Two Decades “Beyond a Narrow…
    IEEE Transactions on Professional Communication
  2. McGovern (2007)
    Training Teachers and Serving Students: Applying Usability Testing in Writing P…
    Journal of Technical Writing and Communication
  3. Cooke et al. (2005)
    Connecting Usability Education and Research With Industry Needs and Practices
    IEEE Transactions on Professional Communication
  4. Breuch et al. (2001)
    Usability Instruction in Technical Communication Programs: New Directions in Cu…
    Journal of Business and Technical Communication

References (13)

  1. 10.1109/IPCC.1988.24020
     ↗
  2. schell (1987)
    Overview of a Typical Usability Test
    Proceedings of the 1987 IEEE International Professional Communication Conference
  3. vogt (1987)
    Designing the Test?Writing the Scenarios
    Proceedings of the 1987 IEEE International Professional Communication Conference
  4. landauer (1989)
    The Role of Laboratory Experiments in HCI: Help, Hindrance, or Hu-hum?
    Proceedings of the 1989 SIGCHI Conference
  5. 10.1109/IPCC.1988.24047
     ↗
Show all 13 →
  1. mills (1985)
    Usability Testing; User Reviews
    Technical Communication
  2. rosenbaum (1987)
    Selecting the Appropriate Subjects; Subject Selection for Documentation Usability Testing
    Proceedings of the 1987 IEEE International Professional Communication Conference
  3. shneiderman (1987)
    Designing the User Interface Strategies for Effective Human-Computer Interaction
  4. jacobs (1987)
    Conducting the Test?Who Does What?
    Proceedings of the 1987 IEEE International Professional Communication Conference
  5. 10.1109/IPCC.1988.24048
     ↗
  6. bury (1986)
    Usability Testing in the Real World
    Proceedings of the 1986 S1GCHI Conference
  7. wixon (1985)
    Engineering for Usability; Lessons From User-Derived Interface
    Proceedings of the 1985 SIGCHI Conference
  8. ramey (1987)
    Usability Testing: Conducting the Test Procedure Itself
    Proceedings of the 1987 IEEE International Professional Communication Conference
CrossRef global citation count: 39 View in citation network → Build reading path →

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