Heather McGovern

1 article
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Stockton University

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Who Reads McGovern

Heather McGovern's work travels primarily in Technical Communication (33% of indexed citations) · 3 total indexed citations from 3 clusters.

By cluster

  • Technical Communication — 1
  • Other / unclustered — 1
  • Composition & Writing Studies — 1

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Journal of Technical Writing and Communication Jul 2007
    Training Teachers and Serving Students: Applying Usability Testing in Writing Programs ↗
    Heather McGovern
    Abstract

    Teachers often test course materials by using them in class. Usability testing provides an alternative: teachers receive student feedback and revise materials before teaching a class. Case studies based on interviews and observations with two teaching assistants who usability tested materials before teaching introductory technical writing demonstrate how usability testing can make novice teachers more confident about and help them predict student experiences with their assignments. By helping to train teachers, usability testing can also help better serve students.

    graduate education teacher development technical communication
    doi:10.2190/tw.37.3.f