IEEE Transactions on Professional Communication Jan 1989

A discussion of modes and motives for usability evaluation

R.A. Grice ; L.S. Ridgway

Abstract

The evaluation purposes that can be served at various stages in the development of a document are analyzed. Three testing modes-exploring, verifying, and comparing-are discussed, and their use with various forms of evaluation and feedback modes is examined. The generalization of evaluation findings and the need to make evaluation an integral part of document development are discussed.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1989-01-01
DOI
10.1109/47.44535
CompPile
Open Access
Closed
Topics
assessment technical communication
Export
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Citation Context

Cited by in this index (5)

  1. Maylath et al. (2013)
    Managing Complexity: A Technical Communication Translation Case Study in Multil…
    Technical Communication Quarterly
  2. Johnson et al. (2007)
    User-Centered Technology in Participatory Culture: Two Decades “Beyond a Narrow…
    IEEE Transactions on Professional Communication
  3. McGovern (2007)
    Training Teachers and Serving Students: Applying Usability Testing in Writing P…
    Journal of Technical Writing and Communication
  4. DEJONG et al. (1997)
    Reader-Focused Text Evaluation: An Overview of Goals and Methods
    Journal of Business and Technical Communication
  5. Clegg (1995)
    What if You Cannot Test All Documents for Usability?
    Journal of Technical Writing and Communication

References (9) · 1 in this index

  1. bethke (1983)
    Measuring the Usability of Software Manuals
    Technical Communication
  2. flower (1983)
    New Essays in Technical and Scientific Communication Research Theory Practice
  3. huston (1983)
    Organization: The Essential Element in Producing Usable Software Manuals
    Technical Communication
  4. grice (1984)
    User Testing as an Information Development Activity: Writing With Pen and Screwdriver
    Proceedings of 31st International Technical Communication Conference
  5. ramey (1986)
    Broadly Applicable Information From Product-Specific Usability Testing
    Int Professional Communication Conf
Show all 9 →
  1. Schell (1986)
    Testing online and print user documentation
    IEEE Transactions on Professional Communication
  2. kleid (1984)
    IBM's Information Quality Measurement Program
    Proceedings of 31st International Technical Communication Conference
  3. grice (1987)
    Technical Communication in the Computer Industry An Information-Development Process to Track Measure and Ensure Quality
  4. thing (1984)
    The Test-Driven Information Developer
    Proceedings of 31st International Technical Communication Conference
CrossRef global citation count: 12 View in citation network → Build reading path →

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