Design Thinking in Technical and Professional Communication: Four Perspectives

Rebecca Pope-Ruark Elon University

Abstract

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.

Journal
Journal of Business and Technical Communication
Published
2019-10-01
DOI
10.1177/1050651919854094
Open Access
Closed
Topics

Citation Context

Cited by in this index (8)

  1. Technical Communication Quarterly
  2. Pedagogy
  3. Journal of Technical Writing and Communication
  4. Journal of Technical Writing and Communication
  5. Technical Communication Quarterly
Show all 8 →
  1. Written Communication
  2. Journal of Technical Writing and Communication
  3. Journal of Business and Technical Communication

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Also cites 2 works outside this index ↓
  1. 10.2307/358093
  2. 10.1145/2802679
CrossRef global citation count: 26 View in citation network →