Design Thinking in Technical and Professional Communication: Four Perspectives

Journal of Business and Technical Communication Oct 2019

Design Thinking in Technical and Professional Communication: Four Perspectives

Rebecca Pope-Ruark Elon University

Abstract

In this special issue, we explore design thinking as a broad conceptual process as well as a tool that might align with the work of technical and professional communication (TPC) programs. But what is design thinking? What are the benefits and drawbacks of the process? Can design thinking be used to help students address rhetorical challenges and complex problems? How is design thinking showing up in the field, and does it belong in TPC programs? Four scholars explore these questions in their niche areas: process, usability and user design, technical communication, and industry and programmatic perspectives.

Journal: Journal of Business and Technical Communication
Published: 2019-10-01
DOI: 10.1177/1050651919854094
Open Access: Closed
Topics: multimodality technical communication professional writing multilingual writers

Citation Context

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Cites in this index (0)

No references match articles in this index.

Also cites 2 works outside this index ↓

10.2307/358093

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10.1145/2802679

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CrossRef global citation count: 26 View in citation network →