Composing Like an Entrepreneur: The Pedagogical Implications of Design Thinking in the Workplace

Journal of Technical Writing and Communication Jul 2022

Composing Like an Entrepreneur: The Pedagogical Implications of Design Thinking in the Workplace

Mason Pellegrini Purdue University West Lafayette

Abstract

Fierce competition has made innovation increasingly necessary for business success, and this has increased the importance of user-based innovation strategies like design thinking (DT). While many studies in technical and professional communication (TPC) have explored how DT can be used pedagogically, no studies have done this through investigating how DT is used as a workplace composing process. This study does exactly that. First, it presents the current state of research on pedagogical uses of DT in TPC, and then it builds upon those suggestions with an empirical study that chronicles on how two web design firms use DT to make websites. My main suggestion is to teach DT as a recursive process that allows students transcend potentially incorrect assumptions built into design tasks through gathering data not only from users, but from clients as well.

Journal: Journal of Technical Writing and Communication
Published: 2022-07-01
DOI: 10.1177/00472816211031554
Open Access: Closed
Topics: empirical research multimodality professional writing multilingual writers

Citation Context

Cited by in this index (3)

Spinuzzi (2023)

What Is a Workplace? Principles for Bounding Case Studies of Genres, Processes,…

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Tham et al. (2023)

Examining Multimodal Community-Engaged Projects for Technical and Professional …

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Tham et al. (2022)

Extending Design Thinking, Content Strategy, and Artificial Intelligence into T…

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Journal of Business and Technical Communication
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Journal of Business and Technical Communication
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