Communication Design Quarterly Sep 2024

Balancing Methodological Openness and Control in TPC-UX Pedagogy

Paul Thompson Hunter

Abstract

This experience report describes a six-week unit at the intersection of technical and professional communication and user experience design (TPC-UX). Drawing on the work of Patricia Sullivan and Thomas Kent, it argues for a paralogic hermeneutic approach to TPC-UX pedagogy and illustrates how the Double Diamond design process can be used to scaffold assignments and create methodological balance. It also describes how commonplace TPC assignments---such as the technology tutorial---can be reframed according to user experience methods. Details about readings and deliverables are included.

Journal
Communication Design Quarterly
Published
2024-09-01
DOI
10.1145/3658422.3658426
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Topics
multimodality technical communication professional writing

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (19)

  1. Rose et al. (2025)
    Trust the Process: A Scalable Model for UX Pedagogy
    Journal of Technical Writing and Communication
  2. Rose et al. (2024)
    The Paradigm Shift to UX and the Durability of Usability in TPC
    Technical Communication Quarterly
  3. Hunter (2024)
    Toward TPC-UX: UX Topics in TPC Journals 2013–2022
    Journal of Technical Writing and Communication
  4. Tham et al. (2022)
    Extending Design Thinking, Content Strategy, and Artificial Intelligence into T…
    Journal of Technical Writing and Communication
  5. Rose et al. (2021)
    User Experience and Technical Communication: Beyond Intertwining
    Journal of Technical Writing and Communication
Show all 19 →
  1. Verhulsdonck et al. (2021)
    Investigating the Impact of Design Thinking, Content Strategy, and Artificial I…
    Journal of Technical Writing and Communication
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    A Day in the Life: Personas of Professional Communicators at Work
    Journal of Technical Writing and Communication
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    Poor poor dumb mouths, and bid them speak for me: Theorizing the use of persona…
    Technical Communication Quarterly
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    Of content, context, and conveyance
    Communication Design Quarterly
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    Disrupting the Past to Disrupt the Future: An Antenarrative of Technical Commun…
    Technical Communication Quarterly
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    Journal of Technical Writing and Communication
  7. Howard (2015)
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    Communication Design Quarterly
  8. Zhou (2014)
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    Communication Design Quarterly
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    Time Talk: On Small Changes That Enact Infrastructural Mentoring for Undergradu…
    Journal of Technical Writing and Communication
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    Written Communication
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    Technical Communication Quarterly
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    Paralogic hermeneutics and the possibilities of rhetoric
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Also cites 14 works outside this index ↓
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