The Paradigm Shift to UX and the Durability of Usability in TPC

Emma J. Rose ; Heather N. Turner Santa Clara University

Abstract

The past two decades have experienced a paradigm shift from a narrow conception of usability to a broader process of user experience. We argue that durable connections to usability remain in TPC. In this perspectives piece, we highlight the paradigm shift and share traces of how the usability paradigm remains durable, primarily in the service course. We share savvy practices of instructors embracing the UX paradigm, even in the face of constraints.

Journal
Technical Communication Quarterly
Published
2024-10-01
DOI
10.1080/10572252.2023.2274067
Open Access
Closed
Topics

Citation Context

Cited by in this index (7)

  1. Computers and Composition
  2. Computers and Composition
  3. Computers and Composition
  4. Technical Communication Quarterly
  5. Journal of Technical Writing and Communication
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  1. Technical Communication Quarterly
  2. Technical Communication Quarterly

Cites in this index (10)

  1. Journal of Technical Writing and Communication
  2. Journal of Technical Writing and Communication
  3. Technical Communication Quarterly
  4. Technical Communication Quarterly
  5. Computers and Composition
Show all 10 →
  1. Technical Communication Quarterly
  2. College English
  3. Technical Communication Quarterly
  4. Technical Communication Quarterly
  5. Journal of Technical Writing and Communication
Also cites 9 works outside this index ↓
  1. 10.1109/TPC.2017.2771698
  2. 10.37514/TPC-B.2022.1367
  3. 10.1145/1013115.1013152
  4. 10.7208/chicago/9780226458144.001.0001
  5. 10.1145/513665.513669
  6. 10.37514/TPC-B.2022.1725.2.27
  7. 10.1109/47.44537
  8. 10.1145/513665.513666
  9. 10.1145/2644448.2644454
CrossRef global citation count: 14 View in citation network →