Technical Communication Quarterly Oct 2024

The Paradigm Shift to UX and the Durability of Usability in TPC

Emma J. Rose ; Heather N. Turner Santa Clara University

Abstract

The past two decades have experienced a paradigm shift from a narrow conception of usability to a broader process of user experience. We argue that durable connections to usability remain in TPC. In this perspectives piece, we highlight the paradigm shift and share traces of how the usability paradigm remains durable, primarily in the service course. We share savvy practices of instructors embracing the UX paradigm, even in the face of constraints.

Journal
Technical Communication Quarterly
Published
2024-10-01
DOI
10.1080/10572252.2023.2274067
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Open Access
Closed
Topics
technical communication
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Citation Context

Cited by in this index (12)

  1. Jiang et al. (2026)
    User experience in composition: Rethinking the past and mapping the future of w…
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  4. Quigley et al. (2026)
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  2. Shalamova et al. (2025)
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  3. Sánchez (2025)
    Professional Writers’ Emotions, Beliefs, and Decisions Regarding Their English Major
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  4. Jiang et al. (2025)
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  5. Chen et al. (2025)
    Navigating Immigration as an Alien: A Critical Interface Analysis of the US Cit…
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  6. Rea et al. (2024)
    Cultivating Empathic Engineering Design through UX Pedagogy: Challenges and Insights
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  7. Hunter (2024)
    Balancing Methodological Openness and Control in TPC-UX Pedagogy
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CrossRef global citation count: 15 View in citation network → Build reading path →

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