Journal of Technical Writing and Communication Jan 2024

A Field Wide Snapshot of Student Learning Outcomes in the Technical and Professional Communication Service Course

Jessica Griffith University of South Florida ; Tanya Zarlengo University of South Florida ; Lisa Melonçon University of South Florida

Abstract

Using the technical and professional communication service course as the site for research, and student learning outcomes (SLOs) as the specific focus, we gathered, coded, and analyzed 503 SLOs from 93 institutions. Our results show the top outcomes are rhetoric, genre, writing, design, and collaboration. We discuss these outcomes and then we offer programmatic implications drawn from the data that encourage technical and professional communication program administrators and faculty to use common SLOs, to improve outcome development, and to reconsider the purpose of the service course for students.

Journal
Journal of Technical Writing and Communication
Published
2024-01-01
DOI
10.1177/00472816221134535
Open Access
Closed
Topics
writing program administration curriculum design writing across the curriculum multimodality professional writing

Citation Context

Cited by in this index (3)

  1. Tham (2026)
    Evolving Information Design: Insights from Senior Experts in Technical and Prof…
    Technical Communication Quarterly
  2. Gubala et al. (2025)
    Bringing the Technical and Professional Communication Service Course Back
    Technical Communication Quarterly
  3. Rose et al. (2024)
    The Paradigm Shift to UX and the Durability of Usability in TPC
    Technical Communication Quarterly

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    Journal of Technical Writing and Communication
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    Technical Communication Quarterly
  3. Gubala et al. (2020)
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    Journal of Technical Writing and Communication
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    Journal of Technical Writing and Communication
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    Technical Communication Quarterly
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CrossRef global citation count: 5 View in citation network →

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