Journal of Technical Writing and Communication Jul 2019

Creating a Continuous Improvement Model for Sustaining Programs in Technical and Professional Communication

Joanna Schreiber Georgia Southern University ; Lisa Meloncon

Abstract

We build on previous scholarship calling for sustainable growth in technical and professional communication programs through maintenance and reflection. Inspired by continuous improvement models used in industry, we offer GRAM—Gather–Read–Analyze–Make—a continuous improvement model designed to identify and align often overlooked practices and processes necessary to build and sustain programs.

Journal
Journal of Technical Writing and Communication
Published
2019-07-01
DOI
10.1177/0047281618759916
Open Access
Closed
Topics
multimodality professional writing multilingual writers

Citation Context

Cited by in this index (8)

  1. Gubala et al. (2025)
    Bringing the Technical and Professional Communication Service Course Back
    Technical Communication Quarterly
  2. Griffith et al. (2024)
    A Field Wide Snapshot of Student Learning Outcomes in the Technical and Profess…
    Journal of Technical Writing and Communication
  3. Sonnenberg et al. (2024)
    Implementing a Continuous Improvement Model for Assignment Evaluation at the Te…
    Journal of Technical Writing and Communication
  4. McMullin et al. (2021)
    Constructive Distributed Work: An Integrated Approach to Sustainable Collaborat…
    Journal of Business and Technical Communication
  5. Verhulsdonck et al. (2021)
    Investigating the Impact of Design Thinking, Content Strategy, and Artificial I…
    Journal of Technical Writing and Communication
Show all 8 →
  1. Clegg et al. (2021)
    Programmatic Outcomes in Undergraduate Technical and Professional Communication…
    Technical Communication Quarterly
  2. Bivens et al. (2020)
    Feature: Updating Information about Technical and Professional Communication at…
    Teaching English in the Two-Year College
  3. Melonçon et al. (2020)
    A Field-Wide Metasynthesis of Pedagogical Research in Technical and Professiona…
    Journal of Technical Writing and Communication

Cites in this index (6)

  1. Melonçon et al. (2018)
    Advocating for Sustainability: A Report on and Critique of the Undergraduate Ca…
    Technical Communication Quarterly
  2. Meloncon (2017)
    Contingent Faculty, Online Writing Instruction, and Professional Development in…
    Technical Communication Quarterly
  3. Yu (2012)
    Intercultural Competence in Technical Communication: A Working Definition and R…
    Technical Communication Quarterly
  4. Dragga (2010)
    Positioning Programs in Professional and Technical Communication: Guest Editor'…
    Technical Communication Quarterly
  5. Meloncon (2007)
    Exploring Electronic Landscapes: Technical Communication, Online Learning, and …
    Technical Communication Quarterly
Show all 6 →
  1. Taylor (2006)
    Assessment in Client-Based Technical Writing Classes: Evolution of Teacher and …
    Technical Communication Quarterly
Also cites 7 works outside this index ↓
  1. 10.2190/AITC3
     ↗
  2. 10.2190/AITC4
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  3. 10.1109/TPC.2009.2038733
     ↗
  4. Hundleby, M. N. & Allen, J. (Eds.), (2010). Assessment in technical and professional communication. Amityvill…
     ↗
  5. 10.1515/9780791492703
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  6. 10.1109/TPC.2016.2635693
     ↗
  7. Tillery, D. & Nagelhout, E. (Eds.), (2015). The new normal: Pressures on technical communication programs in …
     ↗
CrossRef global citation count: 15 View in citation network →

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