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The Development of Scientific Thinking Skills. Deanna Kuhn, Eric Amsel, and Michael O'Loughlin, Academic Press, 1988. 249 pp. Understanding the Representational Mind, Josef Perner, MIT Press, 1991. 348 pp. Literacy as Involvement: The Acts of Writers and Readers, and Texts. Deborah Brandt. Carbondaie: Southern Illinois, 1990. 159 pp. Dialogue, Dialectic, and Conversation: A Social Perspective on the Function of Writing. Gregory Clark. Carbondale: Southern Illinois, 1990. 93 pp. Hypermedia and Literary Studies. Ed. Paul Delany and George P. Landow. Cambridge: MIT P, 1991. 352 pp. Writing Space: The Computer, Hypertext, and the History of Writing. Jay David Bolter. Hillsdale: Lawrence Erlbaum, 1991. 258 pp. Also from Erlbaum, Writing Space: A Hypertext for Macintosh. Writing and Speaking in Business. Gretchen N. Vik, Clyde W. Wilkinson, and Dorothy C. Wilkinson. 10th ed. Homewood: Irwin, 1990. 636 pp. Communication for Management and Business. Norman B. Sigband and Arthur H. Bell. 5th ed. Glenview: Scott, 1989. 783 pp. Business Communication Today. Courtland L. Bovee and John V. Thill. 2nd ed. New York: Random, 1989. 680 pp. Guidelines for Preparing Proposals: A Manual on How to Organize Winning Proposals. Roy Meador. Chelsea: Lewis, 1985. 116 pp.

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Fundamental to all good writing are the qualities of completeness, objectivity and tact. Students clearly realize how and why these qualities are important with an assignment to write a memo or letter to two or more people with potentially conflicting interests in the information. Because the memo or letter must inform the audiences about a real situation they must act on or respond to, the student sees the need for complete information for all audiences. Because the audiences have potentially conflicting interests in the communication, the student realizes the need to write objectively, descriptively and honestly. And because the various audiences are usually in different positions or organizations, with different investments in the information, the student must decide what tone and approach will be credible and persuasive to the audiences.

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