Helena Haapio

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University of Vaasa ORCID: 0000-0001-5452-9872

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Helena Haapio's work travels primarily in Technical Communication (100% of indexed citations) · 1 indexed citations.

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  • Technical Communication — 1

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  1. Communication Design Quarterly Apr 2013 OA PDF
    Transforming contracts from legal rules to user-centered communication tools: a human-information interaction challenge ↗
    Stefania Passera; Helena Haapio
    Abstract

    In this paper, we illustrate how merging contract design with information design, especially visualization, can help to transform contracts (and people's perceptions about contracts) from legal rules to communication tools. We argue that improved human-contract interaction can maximize the value of commercial relationships, minimize risk, and prevent workplace frustration. Viewing contracts as boundary objects and changing their design to overcome the current challenges offer unexplored opportunities for both research and practice.

    technical communication
    doi:10.1145/2466489.2466498