Abstract

In this paper, we illustrate how merging contract design with information design, especially visualization, can help to transform contracts (and people's perceptions about contracts) from legal rules to communication tools. We argue that improved human-contract interaction can maximize the value of commercial relationships, minimize risk, and prevent workplace frustration. Viewing contracts as boundary objects and changing their design to overcome the current challenges offer unexplored opportunities for both research and practice.

Journal
Communication Design Quarterly
Published
2013-04-01
DOI
10.1145/2466489.2466498
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Cited by in this index (1)

  1. Journal of Technical Writing and Communication

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