Reviews three books: August Wilson and the African American Odyssey, by Kim Pereira; When Students Have Power: Negotiating Authority in a Critical Pedagogy, by Ira Shor; A Guide to Argumentative Writing, by Byron L. Stay.

Wordless instructions can circumvent language barriers, both technical and international, but several cycles of testing and revising are necessary to ensure their effectiveness. These cycles are described as they occurred in developing unpacking and setup instructions for the IBM SELECTRIC® II typewriter marketed in Europe. The lessons learned are expressed in ten recommendations.