Kate Crane
2 articles · 1 book-
Abstract
This experience report highlights one program's approach to curriculum revision as the program moved from being an emphasis within a literature degree to a B.A. degree in technical communication. The major curriculum was designed by researching state and regional needs for technical communication education in addition to using research already conducted and published in the field. Through an examination of the skills technical communicators needed to be successful in the workplace and how those skills transfer to other related occupations, we were able to build a successful major. The revised curriculum used an interdisciplinary approach to include courses in technical communication, visual design, and public relations. Further, this report discusses the iterative programmatic changes necessary to keep the major current. From alumni interviews and secondary research on changes in technical communication, we continue to reassess the skills students need. As a result our program continues to evolve to equip students with technical communication skills that apply to various, related occupations.
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Abstract
In 2014, Rawlins and Wilson proposed a typology of agential interactions between users and designers of interactive data displays. This article tests that typology by studying 20 users working with three different types of interactive data displays and answering questions, which were coded by verb and actor and analyzed for themes. The authors show that rhetorical agency is marked by thoughts, actions, and language. Affordances by the designer open a shared rhetorical space where user and designer are coparticipants. As interactivity increases, participants see themselves as rhetorical agents in a community of rhetorical agents rather than as conduits of information.