Keshab R. Acharya
3 articles-
Abstract
This entry defines value from users' perspectives and discusses the need to consider "user value" as an important framework for enhancing product usability in technical communication. Arguing it is essential to involve users in the process of product design, the paper emphasizes the need to recognize users as value co-creators. To further enhance and extend the study of usability, this article proposes a value proposition approach to design and notes such an approach can help communication designers effectively design, test, and deliver materials end users want and value.