P. Sullivan

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Who Reads Sullivan

P. Sullivan's work travels primarily in Technical Communication (88% of indexed citations) · 34 total indexed citations from 2 clusters.

By cluster

  • Technical Communication — 30
  • Digital & Multimodal — 4

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Beyond a narrow conception of usability testing
    Abstract

    The author points out that construed narrowly, 'usability testing of documentation' can be limited to validating the usability of a nearly completed draft. She explores ways that technical communication can take a broader view of usability and then situate new approaches and studies. She argues that this broader interpretation can given technical communicators ways to talk with others interested in usability and can build a platform for an understanding of usability research that looks beyond the testing of drafts for usability to the tough issues driving usability research.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

    doi:10.1109/47.44537