R. John Brockmann
12 articles-
Abstract
Between 1884 and 1926, such publishers of technological information as Henley Publishing, Audel Publishing, John Wiley, Van Nostrand, McGraw-Hill, and Practical Publications put out dozens and dozens of technical catechisms on a wide variety of technical subjects. Then, around 1926, these publishers ceased releasing texts called catechisms. What made the genre so popular? Did it disappear? The answers to these questions provide a case study of genre adaptation, genre change, and genre persistence within technical communication.
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Abstract
The 1995 appearance of Microsoft's Bob interface directly poses the question of how anthropomorphic the human computer interface design should be. A historical approach to the question offers three important observations to designers: 1) that the impulse to anthropomorphicize technology has been longstanding and has been employed with artifacts other than computers; 2) that the normal evolution of technologies proceeds through an introductory phase during which a culture becomes acclimatized to the new technology; moreover, one of the methods by which cultures have traditionally become acclimatized to new technologies is through anthropomorphization; and 3) the perception of anthropomorphism in the human computer interface has been complicated by the fact that “computers” were, in fact, first people not machines. An historical approach to answering the interface design question posed by Microsoft's Bob interface suggests that designers productively accommodate the longstanding human impulse to anthropomorphicize new technologies.
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Abstract
Victor W. Pagé was either the first or one of the first to make a living primarily as a technical communicator in the 1910s, 1920s, and 1930s. His 33 automotive and aviation books published by the Norman W. Henley Company were popular with both the public and critics because they contained timely, comprehensive coverage of novel technology; profuse illustrations; occasional analogies; easy-to-access information; well-established expertise; and sophisticated employment of task orientation. Pagé was able to publish many books quickly because he reused manufacturers' and his own material and methods of organization. He was also able to communicate his novel information effectively because he had both extensive firsthand experience with early automobiles and planes and because he was continually involved in teaching. Victor Pagé's early twentieth-century work demonstrates both what have become mainstream techniques in technical communication and a number of unique rhetorical strategies.
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Abstract
Focusing only on the famous and celebrated has skewed military and political history; focusing only on Oliver Evans, Lauchlan McKay, John W. Griffiths, Joseph Crane, and John H. Patterson could similarly skew our sense of American technical communication in the nineteenth century. Exploring the written work of an ordinary American mechanician of the nineteenth century, William Stillman of Rhode Island, could help balance our appraisal of nineteenth-century American technical communication. Reviewing the writing and graphics in his 1851 Miscellaneous Compositions, as well as his 1839 lock patent and 1836 bank lock instructions, reveals Stillman's ambidextrous abilities in using both text and graphics to communicate; abilities similar to his more famous fellow citizens. However, the three-dimensional qualities of his 1839 patent graphic reveals an unusual ability to mimic the biological methods in which the human eye sees three dimensions.
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Abstract
Writing in the Academic Disciplines, 1870–1990: A Curricular History. David R. Russell. Carbondale and Edwardsville: Southern Illinois UP, 1991. 383 pp. The Politics of Writing Instruction: Postsecondary. Ed. Richard Bullock and John Trimbur. Gen. Ed. Charles Schuster. Portsmouth: Boynton/Cook, 1991. 311 pp. Rereading the Sophists: Classical Rhetoric Refigured. Susan Jarratt. Carbondale: Southern Illinois UP, 1991. 154 pp. Gender in the Classroom: Power and Pedagogy. Ed. Susan L. Gabriel and Isaiah Smithson. Urbana: U of Illinois P, 1990. 196 pp. Technology Transfer: A Communication Perspective. Ed. Frederick Williams and David V. Gibson. New York: Sage, 1990. 302 pp. Writing Strategies: Reaching Diverse Audiences. Laurel Richardson. Beverly Hills: Sage, 1990. 65 pp. Computers and Writing. Ed. Deborah H. Holdstein and Cynthia L. Selfe. New York: MLA, 1990. 150 pp. Perspectives on Software Documentation: Inquiries and Innovation. Ed. Thomas T. Barker. Amityville: Baywood, 1991. 279 pp. Writing Space: The Computer, Hypertext, and the History of Writing. Jay David Bolter. Hillsdale: Lawrence Erlbaum, 1991. 258 pp. Design of Business Communications: The Process and the Product. Elizabeth Tebeaux. New York: Macmillan, 1990. 516 pp.
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Does Clio Have a Place in Technical Writing? Considering Patents in a History of Technical Communication ↗
Abstract
Technical writers need a historical perspective in order to distinguish between enduring and transitory writing standards, to understand the variety of past styles in building future styles, and to give the profession a better sense of self-identity. To overcome the problems in developing a historical perspective, such as a dearth of artifacts to examine and the peculiarities in rhetorical time and place which undercut attempts to generalize on historical information, the 200 year-old federal collection of patents is offered as a solution. This collection of patents is also very often the only remaining written work of the ordinary mechanic of the nineteenth century, and this collection truly reflects technical not legal, business, or science writing.
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Abstract
This collection of thirty-six articles exposes the problem and the promise of historical research in technical writing. The central problem is that historical research in technical writing has too often been focused only on celebrated authors or scientists as technical writers. The central promise contained in some very recent essays is that historical research in technical communications is beginning to consider the slow evolution of technical communication taking place across a broad spectrum of both celebrated and uncelebrated writers. This historical approach, though more difficult to carry out, is immensely more accurate and meaningful.
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Abstract
Mail survey research exists which can provide guidelines in the development of two-year college technical communications curriculum. This paper describes what surveys exist; where they have been reported; and what they have found. Close examination reveals that there are areas of research saturation and areas of research deficiency. By developing new types of questions to cover these areas of research deficiency, future researchers will be able to analyze vital new areas of knowledge.
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Abstract
Many current teaching practices in undergraduate technical communications are insensitive to students' career needs because they are based on mistaken notions concerning writing and the process of communication. The specific problem areas in current teaching practices include: the lack of emphasis on rewriting and on the cooperative element of technical communication, the overreliance on proscriptive strictures in graphics instruction, and the undue emphasis on large-group oratory in oral communications. Academic teaching methods need to be better informed by the practices and procedures of professional technical communicators in order to correct their mistaken notions and to more effectively meet students' career needs.