Russell Willerton
6 articles-
Evaluating Applications for an Informal Approach to Information Design: Readers Respond to Three Articles about Nursing ↗
Abstract
Although books in the For Dummies series and other similar series have found commercial success, the approach to information design they use has not received much attention in technical communication journals. This article reports on readers' responses to information presented in the magazine Nursing Made Incredibly Easy! and two other nursing journals. Three groups of readers (two groups of nursing students and one group of nursing faculty members) responded to three articles they read by completing questionnaires and participating in focus groups. Nursing Made Incredibly Easy! was regarded as easy to read and as a good starting point for less-experienced readers, but its tone and style elicited some strong objections as well. The article provides observations and recommendations about using an informal approach to information design.
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Writing Toward Readers' Better Health: A Case Study Examining the Development of Online Health Information ↗
Abstract
Each year, more people search the Internet for health information. Through a case study conducted at a prominent health-information company, I will show that technical communicators are well-suited to contribute to the development of online health information. Like other technical communicators, online health-information developers must make rhetorical choices based on audience needs, function within specific social contexts, and work through challenges of writing, editing, and project management.
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Abstract
The recent trend of incorporating more visuals into communication challenges technical communicators, who must now possess both verbal and visual literacy. Despite all the recent scholarship on visual aspects of technical communication, technical communicators lack thorough guidelines for selecting and composing effective images that convey thematic and conceptual information, or what Schriver calls “stage-setting” images. This article reviews existing literature in visual communication and reports results of a study that assessed readers' opinions of themes conveyed by specific example images. It then suggests that the rhetorical tropes of metonymy and synecdoche can be used to identify images for conveying certain themes, and that successful stage-setting images will show intrinsic, not extrinsic, relationships to their thematic subject matter.
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Book Reviews: Flash Effect: Science and the Rhetorical Origins of Cold War America, Visions and Revisions: Continuity and Change in Rhetoric and Composition, Usability Testing and Research, the Rhetoric of Risk: Technical Documentation in Hazardous Environments, Concepts in Composition: Theory and Practice in the Teaching of Writing, Accessing and Browsing Information and Communication ↗
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Book Reviews: From Millwrights to Shipwrights to the Twenty-First Century: Explorations in a History of Technical Communication in the United States, Spurious Coin: A History of Science, Management, and Technical Writing, Double Fold: Libraries and the Assault on Paper, Interacting with Audiences: Social Influences on the Production of Scientific Writing, a Short History of Writing Instruction: From Ancient Greece to Modern America, Contrastive Rhetoric Revisited and Redefined ↗