Song Mei Lee-Wong

1 article
Nanyang Academy of Fine Arts

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Who Reads Lee-Wong

Song Mei Lee-Wong's work travels primarily in Technical Communication (60% of indexed citations) · 5 total indexed citations from 2 clusters.

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  • Technical Communication — 3
  • Other / unclustered — 2

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Reconceptualizing Politeness to Accommodate Dynamic Tensions in Subordinate-to-Superior Reporting
    Abstract

    This research provides a framework identifying dynamic tensions that occur as subordinates try to maintain a sufficient degree of politeness while reporting to superiors on workplace tasks. Building on politeness theory, the framework suggests how conventional politeness dimensions, such as deference, solidarity, and non-imposition are challenged by organizational obligations and workplace tasks requiring confidence, direction, and individuality. The framework evolved from a series of analyses of two samples: one consisting of e-mail between international project teams and their domestically located supervisors, the other of Asian and U.S. business undergraduates' responses to two workplace scenarios involving critiquing a superior's work. Analyses revealed competing communicative dimensions relevant to subordinate-to-superior interactions, including dimensions that are underdeveloped in politeness literature. Examples from these data suggest that managing a sufficient equilibrium between these dimensions requires a substantial knowledge of rhetorical and linguistic alternatives.

    doi:10.1177/1050651903255401