Zsuzsanna Palmer

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Zsuzsanna Palmer's work travels primarily in Technical Communication (100% of indexed citations) · 6 indexed citations.

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  • Technical Communication — 6

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  1. Building Critical AI Literacy in the Business Communication Classroom
    Abstract

    The public release of ChatGPT in 2022 ushered in a new era, affirming the present reality of AI-assisted writing and the critical role business instructors play in preparing students. This study presents the results of a pedagogical experiment. Specifically, it evaluates strategies for integrating and teaching about AI in the business communication classroom, focusing on the impact of generative AI on students’ understanding of business writing principles and how different levels of engagement with AI influence students’ critical AI literacy and attitudes toward AI-assisted writing in the workplace.

    doi:10.1177/23294906241253199