Business and Professional Communication Quarterly Dec 2024

Building Critical AI Literacy in the Business Communication Classroom

Danielle DeVasto ; Zsuzsanna Palmer

Abstract

The public release of ChatGPT in 2022 ushered in a new era, affirming the present reality of AI-assisted writing and the critical role business instructors play in preparing students. This study presents the results of a pedagogical experiment. Specifically, it evaluates strategies for integrating and teaching about AI in the business communication classroom, focusing on the impact of generative AI on students’ understanding of business writing principles and how different levels of engagement with AI influence students’ critical AI literacy and attitudes toward AI-assisted writing in the workplace.

Journal
Business and Professional Communication Quarterly
Published
2024-12-01
DOI
10.1177/23294906241253199
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Topics
artificial intelligence professional writing

Citation Context

Cited by in this index (6)

  1. Parviz (2026)
    Book Review: Artificial Intelligence for Strategic Communication SutherlandK. E…
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  2. Tham (2025)
    Design Thinking in Business and Professional Communication Pedagogy: A Review o…
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  3. Sharma et al. (2025)
    A Decade of <i>Business and Professional Communication Quarterly</i…
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  4. DeJeu et al. (2025)
    “Don’t Ban, Teach”: Two Pilot Studies on AI Instruction in Business Communication
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  5. Phan (2024)
    AI Integration for Communication Skills: A Conceptual Framework in Education an…
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Show all 6 →
  1. Fleischmann et al. (2024)
    Introduction Special Issue <i>BPCQ</i> …
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Cites in this index (2)

  1. Cardon et al. (2023)
    The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy…
    Business and Professional Communication Quarterly
  2. Getchell et al. (2022)
    Artificial Intelligence in Business Communication: The Changing Landscape of Re…
    Business and Professional Communication Quarterly
Also cites 10 works outside this index ↓
  1. 10.1186/s41239-023-00411-8
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  2. 10.1093/jcmc/zmz022
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  3. 10.1109/FIE.2016.7757570
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  4. 10.1016/j.lindif.2023.102274
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  5. 10.53761/1.20.6.12
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  8. 10.1016/j.caeai.2023.100124
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CrossRef global citation count: 10 View in citation network →

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