Business and Professional Communication Quarterly Sep 2023

The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age

Peter Cardon ; Carolin Fleischmann ; Jolanta Aritz ; Minna Logemann ; Jeanette Heidewald

Abstract

Generative AI may significantly disrupt the teaching and practice of business communication. This study of 343 communication instructors revealed a collective view that AI-assisted writing will be widely adopted in the workplace and will require significant changes to instruction. Key perceived challenges include less critical thinking and authenticity in writing. Key perceived benefits include more efficiency and better idea generation in writing. Students will need to develop AI literacy—composed of application, authenticity, accountability, and agency—to succeed in the workplace. Recommendations are provided for instructors and administrators to ensure the benefits of AI-assisted writing can outweigh the challenges.

Journal
Business and Professional Communication Quarterly
Published
2023-09-01
DOI
10.1177/23294906231176517
CompPile
Search in CompPile ↗
Topics
writing across the curriculum artificial intelligence

Citation Context

Cited by in this index (13)

  1. Sharma et al. (2025)
    From Chatbot to Classroom: Developing Critical Thinking and Evaluative Judgment…
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  2. Phan (2025)
    Business Communication Research: Trends and Themes From Dual Bibliometric Analysis
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  3. Qamar et al. (2025)
    Chatting Heavily with ChatGPT: Investigating Usefulness, Privacy, Integrity, Ea…
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  4. Wilson et al. (2025)
    A Genre, Scoring, and Authorship Analysis of AI-Generated and Human-Written Ref…
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  5. Lookadoo et al. (2025)
    AI-Based Writing Assistants in Business Education: A Cross-Institutional Study …
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  1. Fleischmann et al. (2024)
    Introduction Special Issue <i>BPCQ</i> …
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  2. Sharma (2024)
    Critical Thinking and Problem-Solving in the Age of ChatGPT: Experiential-Bibli…
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  3. McElroy et al. (2024)
    Ethics and AI Assemblages: A Heuristic Analysis of Undergraduate Business Stude…
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  4. DeVasto et al. (2024)
    Building Critical AI Literacy in the Business Communication Classroom
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  5. Moore et al. (2024)
    Communicating Clear Guidance: Advice for Generative AI Policy Development in Hi…
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  6. Nickerson et al. (2024)
    Using Scenario-Based Assessment in the Development of Students’ Digital Communi…
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  7. Cardon et al. (2024)
    Competencies Needed by Business Professionals in the AI Age: Character and Comm…
    Business and Professional Communication Quarterly
  8. Coman et al. (2024)
    Perceptions of Professionalism and Authenticity in AI-Assisted Writing
    Business and Professional Communication Quarterly

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    Business and Professional Communication Quarterly
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