Business and Professional Communication Quarterly Jan 2025 Open Access

AI-Based Writing Assistants in Business Education: A Cross-Institutional Study on Student Perspectives

Kathryn Lookadoo The University of Texas at Dallas ; Sarah Moore The University of Texas at Dallas ; Carol Wright Stephen F. Austin State University ; Virginia Hemby Middle Tennessee State University ; Lynn B. McCool Drake University

Abstract

In a cross-institutional study, this article shares research findings about business student perceptions and experiences using an automated writing assistant program based on traditional artificial intelligence. Using a mixed-methods approach, we share student responses to Grammarly’s suggested revisions and provide insight into students’ confidence levels and correctness in workplace written communication. Finally, this study concludes with a discussion of the implications of this work related to business communication education and research, as well as possibilities for the future.

Journal
Business and Professional Communication Quarterly
Published
2025-01-23
DOI
10.1177/23294906241310415
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Topics
professional writing artificial intelligence
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Citation Context

Cited by in this index (1)

  1. DeJeu et al. (2025)
    “Don’t Ban, Teach”: Two Pilot Studies on AI Instruction in Business Communication
    Business and Professional Communication Quarterly

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