Developing Digital Communication Competency in the Business Classroom — Rhetoric & Composition

Business and Professional Communication Quarterly Jun 2022

Developing Digital Communication Competency in the Business Classroom

Yogini Joglekar ; David Purdy ; Sabra Brock ; Ayushi Tandon ; Amy Dong

Abstract

The COVID-19 pandemic has cast digital communication competency into sharp relief. Rapid virtualization of how we work and learn has highlighted this challenge for business education. In response, the business communication syllabus must evolve to include digital communication competencies. Most of our students are comfortable with computer and Internet usage. However, our research uncovers a gap between their perceived and actual digital communication competency, as well as indications of stress in their online relationships. This article offers suggestions on creating a business communication syllabus in tune with learner and business needs given that digital communication is rapidly becoming the norm.

Journal: Business and Professional Communication Quarterly
Published: 2022-06-01
DOI: 10.1177/23294906221089887
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Topics: multilingual writers

Citation Context

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