The authors present the results of a study of a three-way international collaboration project among one Hungarian class and two classes from Michigan and Washington, respectively. This multifaceted study focused on business planning, web design, and accessibility with the aim of investigating the effect of accessibility instruction on the production of business plans and websites. The distinguishing feature of this study was its emphasis to orient the three student groups on disability and accessibility issues from the perspective of the critical social model of disability advanced by disability studies theorists. The researchers collected quantitative and qualitative pre/postproject survey data from their three classes. They combined this data with the text of student emails sent among the project teams and instructor notes about their teaching to arrive at conclusions about the effectiveness of the collaboration using a mixed-methods approach. The results from the data analyses revealed significant benefit of the client–provider relationships among the three classes and the accessibility instruction provided by the Washington class to the other two classes on the business plans and websites.

This article examines how normative assumptions about disability, family, and care perpetuate barriers to social services in cross-cultural contexts. It reports on an 8-month case study of how a county-sponsored, person-centered disability grant targeted but failed to meet the needs of Somali applicants. I identify four impasses that alienated applicants and demonstrated the grant's process relied on culture norms, including medical definitions of disability, institutional expertise, and normalization of self-sufficiency. I develop three recommendations for future technical communication and policy interventions. This study offers insights into how person-centered initiatives can engage the contexts and expertise of diverse users within institutional structures.

As technical communication (TC) instructors, it is vital that we continue reimagining our curricula as the field itself is continually reimagined in light of new technologies, genres, workplace practices, and theories—theories such as those from disability studies scholarship. Here, the authors offer an approach to including disability studies in TC curricula through the inclusion of a “critical accessibility case study” (CACS). In explicating the theoretical and practical foundations that support teaching a CACS in TC courses, the authors provide an overview of how TC scholars have productively engaged with disability studies and case studies to question both our curricular content and classroom practices. They offer as an example their “New York City Evacuation CACS,” developed for and taught in TC for Health Sciences courses, which demonstrates that critical disability theory can help us better teach distribution and design of technical information and user-based approaches to TC. The conceptual framework of the CACS functions as a strategy for TC instructors to integrate disability studies and attention to disability and accessibility into TC curricula, meeting both ethical calls to do so as well as practical pedagogical goals.

The controversy about vaccines and autism presents an opportunity to explore how science is constructed in public debates about health and medicine. Rhetors who argue against a connection between vaccines and autism insist that their opponents are irrational, while rhetors arguing for a link insist that their fears are rational indeed. This analysis poses an alternative way of understanding the vaccines-autism controversy, suggesting that it is partly fueled by differing perceptions of the boundary between science and non-science. Using the concept of boundary work as a lens, this article uses generative rhetorical criticism to examine artifacts within the controversy and explores rhetorical constructions of scientific evidence, the forum of scientific discourse, scientific expertise, and the scientific capability. The findings suggest that rhetors’ awareness of disciplinary boundaries is just as important in the construction and reception of their arguments as their knowledge of scientific facts and principles.

The Pew Internet & American Life Project reports that 86% of Internet users living with a disability or chronic illness have looked for health information online (Fox, 2007). And while so-called e-patients often start this search for information, many find themselves led to communities that provide this and more, such as Tu Diabetes, an online social network site. This pause in what can seem like an endless search for answers may be one that health professionals can gain insight from. Such extended pauses may give insight into the values of this particular community. This article provides the results and analysis of a study using ethnographic methods and rhetorical analysis to examine the texts posted by members of the social networking site Tu Diabetes in order to discern the values held by this community.

Within a theoretical context of speech accommodation theory, this study follows Lambert et al.‘s (1960) “matched-guise” technique. Seventy-two African-American students at a mid-south university listened to and evaluated a tape-recorded excerpt of a speech given by Jesse Jackson at the 1996 Democratic National Convention. The first version of the speech was translated into Ebonics. After students listened to the first four-minute speech in Ebonics, students then proceeded to answer a questionnaire concerning the ethos/source credibility and perceived sociability of the speaker. Next, students listened to the same audiotaped speech (given by the same speaker), except the text of the speech was translated (and subsequently delivered) in Standard English. The students then rated this second speaker on those same ethos/source credibility and sociability scales. The speaker who used Standard English was viewed as more credible (i.e., more competent and having a strong character) and sociable than the Ebonics speaker. Both of these scores were significant at the p .05 level. Future research replicating these results is urged across other African-American samples.

A review of recent research in the field of technical writing and communication indicated that although the methodologies employed were sound, they were not fully articulated. An attempt to use a double-blind research design in the writing classroom by dividing the students into competing teams that reviewed each other's work led to some interesting reactions by the students as well as to some the need to introduce more open-ended assignments in our classrooms. Asking our students to come up with competing solutions to the same problem and requiring them to design means of testing their effectiveness can develop their abilities in critical thinking and group dynamics. At the same time this approach will allow teachers to pursue their own research on various problems in technical communication. The result is a unit which has pedagogical effectiveness and suggests new directions for writing research.

Requirements of accuracy in technical writing overwhelm considerations of stylistic grace. Analysis of the resulting technical style, however, often reveals a discrepancy between technical and verbal accuracy. The object of verbal form is an accommodation between grace and accuracy. Several avenues to achieve this accommodation are presented from Martin Buber's I and Thou to psycholinguist theorists such as George Miller and Walter Kintsch. Linguistic theory and literacy analysis can also provide means of reestablishing grace, not as replacement, but in contention with technical accuracy. The aims of technical discourse, like that of all other discourse, should include the gracefulness of one human being speaking to another.